Communication tools Research Paper Example | Topics and Well Written Essays - 750 words

Communication tools - Research Paper Example Concrete communication skills refer to the effectiveness and the ability to generate the desired results in the listener. Concreteness of communication also depends on the listeners and the individual team members, i-e, the way they view and perceive things and commands, and the ways of communications which get the best results. Some people utilize all five senses they are blessed with. These people are called ‘sensory individuals’ and they need concrete frame of reference in communications. They use present tense in their thought cycle as well as in their communications. This way they are better equipped to transform their thoughts and commands into reality. Concrete communications skills/tools are not something that are acquired once and then forgotten. These skills need constant improvement, learning and practice. Project managers need to look at their own communication ways and need to tone them. They need to keep only the concrete communication skills/tools in their skill bags which effectively give results. This definitely means that they need to discard the less effective skills otherwise known as the ineffective communication skills. And the first step into honing and toning concrete communication skills is listening. The PM needs to be a good listener to be an effective communicator. The PM also needs to start sending the ‘I’ message in communicating. The project manager needs to be effective in communication as well as aware of the tone and texture of communication of the team members and individuals. The following actions can be very helpful in spotting the tone and texture of communication; Following is a brief understanding of these actions. Being present during a discussion refers to being proactive or even reactive instead of only listening to the ideas and plans passively. Giving opinions and criticizing from a logical viewpoint